Request Your Battery Rebuild.
Battery Pack Rebuild Process
Step 1 – Request Submission
The process begins when we receive the Rebuild Request Form, completed with all required specifications and details from the customer.
Step 2 – Technical Evaluation
Our Battery Engineering Assessment Team reviews your request in detail. A formal response with the feasibility, estimated cost, and scope of work will be provided within 24 to 72 business hours.
Step 3 – Shipping Coordination
Once the rebuild is approved, we will send you a prepaid shipping label along with the agreed packing and shipping guidelines. You will then send the battery pack to our facility following the provided instructions.
Step 4 – Production & Assembly
Upon receiving your battery, our production specialists begin the rebuild process according to the agreed specifications, ensuring precision and quality at every step.
Step 5 – Safety & Quality Testing
Every rebuilt battery undergoes a rigorous Safety & Performance Testing Protocol, including capacity verification, thermal management checks, and compliance inspections.
Step 6 – Final Delivery
After successful testing, your battery pack will be prepared for shipment.
From the start of production to final dispatch, the process takes approximately 45 business days.
Let’s not say goodbye, let’s say Rebuild
What is a Rebuild?
We keep your original case, but inside it’s all new — fresh lithium cells, a new BMS, and upgraded performance.
Like New. Only Smarter.
Rebuild means better technology, longer life, and perfect compatibility with your device.
Quality You Can Trust
At American Electric, every rebuild meets the same safety and performance standards as a brand-new battery.
Got Questions?
1. How long does an average battery last?
AmericanElectricbatteries last between 4 to 6 years, depending on usage and factors such as impacts or extreme temperatures. Unlike low-quality batteries from China, our batteries are fresh and made to order using premium cells from renowned brands like Samsung, LG, EVE and Molicell, ensuring long-lasting, high-quality performance.
2. Are the batteries you sell new and made to order?
Yes, atAmericanElectric, our batteries are completely new and come directly from the factory. Instead of keeping stock batteries that may deteriorate over time, as happens in the Chinese market, we manufacture fresh batteries on-demand. Our factory is located in Hallandale Beach, FL, USA, ensuring that all our batteries are of the highest quality and freshly made for optimal performance.
3. Do you offer warranty on the batteries you sell?
Yes, AmericanElectric Energy offers an exclusive one-year warranty for all our batteries at no extra cost. This warranty covers manufacturing defects or performance issues. Unlike low-quality batteries from the Chinese market, which typically don’t offer warranties due to mass production and lack of quality control, our batteries are designed for long-lasting and reliable performance. This warranty, unique in the U.S. and globally, reflects our commitment to quality and customer satisfaction.
4. How do I know when to replace my battery?
Generally, a battery needs replacement after 4 to 5 years, depending on use and charging frequency. If you notice a significant decrease in charge duration, overheating, or your device turning off unexpectedly, these could be signs that the battery is deteriorating and needs replacement.
5. Are the batteries you sell compatible with my electric bike?
Yes, atAmericanElectric Energy, our batteries are completely new and come directly from the factory. Instead of keeping stock batteries that may deteriorate over time, as happens in the Chinese market, we manufacture fresh batteries on-demand. Our factory is located in Hallandale Beach, FL, USA, ensuring that all our batteries are of the highest quality and freshly made for optimal performance.
6. Can I customize a battery for my specific needs?
Yes, we can custom manufacture batteries to meet your specific needs. If you have particular requirements regarding size, cell type, rate, distance, or AH (amps) and V (voltage) specifications, please contact us to discuss your needs and provide you with the best customized solution.
7. What brands of cells do you use in the manufacture of your batteries?
In AmericanElectric Energy the manufacture of our batteries we use cells from well-known brands such as Samsung, LG, EVE, Panasonic, Molicel and Sony. Of these, the brands we use the most due to their high quality and performance are Samsung and LG, with EVE being the most economical option without compromising basic performance. Each of these brands is selected based on the specific needs of each application.