Warranty

AmericanElectric®
Supports its products in times of distress. We understand problems occur, and solutions are required; that’s why we offer AmericanElectric®’s Premium Warranty for all of our products. Even if you did not buy directly from AmericanElectric®,this warranty still applies, provided you purchased the product from an authorized AmericanElectric® dealer.

 

Batteries

AmericanElectric® offers a a full 1 year warranty on new batteries


If any battery should become faulty within the specified warranty period, we will repair or replace that battery free of charge.


Please return defective batteries to AmericanElectric®.
AmericanElectric® does not pay shipping fees for incoming batteries; however, we will cover the return shipping batteries to you.

AmericanElectric® does not offer this warranty on products purchased from second hand sellers, non-authorized AmericanElectric® dealers, products purchased used, products purchased via outlet centers, etc. 

1. SHIPPING DAMAGE: Should your item arrive with damage that is a direct result of the assigned shipping carrier’s mishandling, AmericanElectric® will replace those damaged parts free of charge under warranty, as long as the damage is reported immediately after delivery. (Damages reported after 3 business day, are consider not valid.) In the event that the damage is determined to be extensive (digital photos may be required), AmericanElectric® may arrange to pick up and replace the item free of charge. Item must be first return before the new/replacement item ships.


3. DURING YOUR WARRANTY PERIOD: AmericanElectric® will replace any defective part
free of charge. Shipping fees may apply.

If you have questions about this warranty,
please contact warranty@american-electric.co

Important Disclaimer

Please be advised that the use of our battery may void the warranty offered by the OEM manufacturer of your vehicle. Additionally, we want to emphasize that this is a genuine AmericanElectric product, and references to brand names such as Rambo, QuietKat, iGO, and others are solely intended to identify the product's compatibility and intended use, and do not imply any affiliation, endorsement, license, or other association with the mentioned products. At AmericanElectric each and every one of our batteries is meticulously crafted upon receiving an order, ensuring that you receive the utmost longevity and optimal performance for your pack. We take great pride in this approach, as it allows us to deliver a superior product tailored to your specific requirements. Kindly note that the production process takes approximately 30 business days from the moment you place your order. We understand that time sensitivity can be a crucial factor for some customers, and in such cases, we recommend reaching out to an alternative vendor who may better accommodate your urgent needs. Thank you for choosing our products, and we look forward to serving you with the utmost professionalism.